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Franchising: FAQs

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Why Leo&Lucky's?

The pet business is a fun environment in a growing industry. You can believe in our quality products that truly help pets and their people live better, happier, healthier lives. Our business model, ongoing training and support, personalized attention, and transparency in business are some of the things that help set us apart from our competitors.

What is required to apply?

Leo&Lucky’s success is dependent on us choosing the right franchisees to represent the business. A prospective Leo&Lucky’s owner needs a strong work ethic, to be passionate about customer service, and have a commitment to their own success. Values we look for include integrity, leadership, and a desire for entrepreneurship.

Does Leo&Lucky's provide financing?

Neither the franchisor nor its affiliates will provide financing of any kind for the franchisee.Franchisees may wish to apply for financing through a local or national bank partially guaranteed by the Small Business Administration (SBA) to establish their business.

What type of training do I receive?

You and your designated manager(s) will receive class-room and live training at our corporate facility, as well as additional training and on-going support at your store.

Who selects the products?

One benefit of joining a franchise is to leverage the experience and buying power of a larger group. Products decisions will be made based on the overall value that they bring to the system as a whole, with a portion of retail space set aside for local decisions made by the franchisee.

Will I have protected territory?

Yes, the trade area is generally based on household count and is determined prior to executing your agreement.

Do you offer assistance to military veterans?

Yes, retired military personnel receive a 20% discount off the initial franchise fee for their first store – Thank You for Your Service!

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No, we will provide the tools and training. You will provide a strong work ethic as well as a drive to learn, grow and be successful. We require a high level of integrity, and a genuine passion for people and their pets.

Do I need previous pet industry experience?

No, we will provide the tools and training. You will provide a strong work ethic as well as a drive to learn, grow and be successful. We require a high level of integrity, and a genuine passion for people and their pets.

What are the franchisor fees?

The initial Franchise Fee is $35k, the monthly royalty is 4%.

Is this a full time commitment?

Leo&Lucky’s owners are expected to focus on the operation and supervision of their store. It is a full-time commitment to be a successful franchisee.

What level of marketing support do I get?

Marketing is critical to a business’s success and growth. Leo&Lucky’s employs a dedicated marketing director to ensure our franchisees receive ongoing guidance and assistance with marketing efforts. Our company-wide marketing fund helps build the Leo&Lucky’s brand, and your customer base.

Do you assist with site selection and build-out?

Yes, working with experienced commercial Real Estate professionals we will help you identify potential sites for your new store; and will introduce you to our design, architectural, construction, and equipment teams as well as make ourselves available throughout the process.

What does it cost to become a franchise owner?

Typically, the cost to open a Leo&Lucky’s ranges from $671,200 – $1,058,700 (please refer to item 7 in our FDD for more detailed information). This all-in estimate includes inventory, construction, signage, promotion, and other pre-opening expenses. Costs will differ based on building condition, location, size, rent, and other variables.

How do I get started?

Fill out our inquiry form to get started. We will get back with you promptly!

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This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state.